Not resolved

well last year my boyfriend put my engagement ring on layaway and went to pick it up for my birthday to purpose and it was the wrong ring then when we took it back they gave us a hard time and then charged us 700 more dollars oh that's not all i took it in for its inspection for the first time and they inspected it cleaned it said everything was great 2 months later the diamond fell out so took it back in and they said they wouldn't replace it i didn't bring it in for the inspection the girl who inspected it didn't enter it in to the computer so a lot of fighting with them and they have had my ring for 2 almost 3 months and still don't know whats going on with it.the people who work there are morons and don't know how to do there i am having to pay the price for there mistakes. so what was supposed to be one of the most exciting times of my life has been nothing but a nightmare.

Monetary Loss: $3.

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